Privacy Policy

Information We Collect

Haider Media may collect information necessary to provide Avalora-related communication and operational support services. This may include names, phone numbers, email addresses, service interests, booking preferences, inquiry details, appointment-related information, consent records, and communication history provided by customers, patients, clinics, or authorized representatives.

How Information Is Used

Collected information is used strictly for operational and service-related purposes, including missed-call recovery, booking request intake, appointment confirmations, reschedule or cancel requests, service updates, customer support messaging, staff handoff, CRM or workflow routing, and related operational notifications.

We do not use customer information for unrelated marketing, promotional activity, or purposes outside the requested service workflow.

Data Security Measures

Haider Media uses reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Access to customer information is limited to authorized personnel and approved service providers who need the information to deliver the requested operational support.

Service Providers

Haider Media may work with third-party service providers to deliver communication, workflow, CRM, SMS, email, voice, hosting, or operational support services.

These providers are expected to protect customer information and use it only for the purpose of providing the requested services.

Data Retention

Customer information is retained only as long as necessary to provide operational services, support active workflows, meet business needs, or comply with legal obligations.

When services are terminated or data is no longer needed, customer information may be deleted or securely retained according to applicable retention policies.

Contact Information